Category Archives: Wisdom Wednesday

Wisdom Wednesday – Actions, Not Words

I’ve been thinking about actions vs. words a lot lately. One of the things that really brought home this important distinction was when I had to leave the Regent Place branch of Regina Public Library after eight years as Branch Head following a re-org of supervisors and managers. It was a pretty emotional time and […]

Wisdom Wednesday – The Difference Between Control and Support

They may be introverted or extroverted, new to the role or with years of experience, heavily trained in management theory or have developed their approach through real-life experience. But, at the end of the day, there are really only two kinds of managers – those who see their role to control others and those who […]

Wisdom Wednesday – “Everyone thinks we’re in the book business but we’re not. We’re in the *helping* business.”

This piece of advice ties directly to last week’s about how the absolute most vital piece of advice I’ve received in my 15+ years as a librarian is to do what you can to solve the problem of the person standing in front of you. In library school, I think I saw a stat that […]

Wisdom Wednesday – “What Are You Doing To Solve The Problem of the Person Standing in Front of You”

I’ve been trying to write a post summarizing some of the various tips, pieces of advice, koans of wisdom that I’ve collected over the years – mostly from my time in libraries but from other workplaces, reading of books articles and just talking to knowledgeable people I respect. As that post grew and grew, I […]