Day: December 10, 2008

Spot The Customer Service

Tomorrow, I'm coordinating a customer service workshop for a few RPL employees (coordinating but not delivering – that will be handled by a very experienced, very awesome librarian

About Head Tale

I started this blog in 2006 when I was doing my Master of Library Science degree at the University of Western Ontario.

6,900 posts and 3,356 comments since 2006.

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