Canada has a digital divide, a demographic that isn’t fully connected to the online world. In the past year, 20 per cent of Canadians haven’t used the internet once, from any location. And that number doesn’t include other kinds of disconnection, like those who don’t own a computer or cell phone, or who can’t use them effectively.
The digital economy has created a new underclass made up of groups that already face many obstacles. Immigrants, the poor, the uneducated and the elderly are being left behind.