Category: Wisdom Wednesday

Wisdom Wednesday – At The End of the Day…

I think it was the very first post I made when I started doing these workplace/organizational culture themed “Wisdom Wednesday” posts – the best lesson the best manager

Wisdom Wednesday – What Constitutes Great Customer Service (and How Far Is Too Far?)

A recent post in a Regina Rant & Rave group on FB got a lot of attention. Basically, a disabled person went to a Co-op gas station to

Wisdom Wednesday – McDonald’s CEO Shows The Death of Fast Food (and the Importance of Knowing the Job)

It’s an ongoing debate about whether it’s better for managers to have direct frontline experience in their past or if a “good manager is a good manager” whether

Wisdom Wednesday – Dilbert As A Management Role Model? (With Bonus Donald Trump Reference in 2006?!?)

In “honour” of the death of Scott Adams, I present one of the papers I wrote in library school. This was my Management class and, you won’t be

Wisdom Wednesday – Rebuilding The Working Class

Saw the story I’ve copied below online and it made me think of the current Federal NDP Leadership Race where this is a major topic of conversation. It

Wisdom Wednesday – “The Company Hired Me To Lead Their ‘Agile’ Transformation (I Don’t Know What ‘Agile’ Means. Nobody Does.)”

Beware those who use language to hide, not to clarify… The company hired me to lead their "Agile Transformation."I don't know what Agile means.Nobody does.That's why it works.

Wisdom Wednesday – Three Sentences To Disrupt Any Conflict

This is how you can diffuse any conflict instantly???? pic.twitter.com/ApqLRlqPDT — Leaders ? Junction (@LeadersJunction) December 7, 2025 What would you suggest? What would it take for you

About Head Tale

I started this blog in 2006 when I was doing my Master of Library Science degree at the University of Western Ontario.

6,908 posts and 3,356 comments since 2006.

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